Error=3 - When Attempting to Play HACP Tracking Course in R12.2 (Doc ID 2040537.1)

Last updated on JULY 09, 2016

Applies to:

Oracle Learning Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Problem Description:
When attempting to play HACP tracking type course , the following error occurs.

Error:
Aicc get complete: Data in string: error=3
error_text=

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to Oracle Learning Management Administration => Content Administration => Import a HACP tracking content.
2. Create offering and class. Enroll a learner to this class.
3. Navigate to Learner Self-Service => Try playing the class created with HACP tracking type.

Cause

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