10.7/11i: AP: Invoice Has Been Approved And Paid, But Amount In Header Shows 0.00 (Doc ID 2040547.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Payables - Version 10.7 to 11.5.10.2 [Release 10.7 to 11.5]
Information in this document applies to any platform.

Symptoms

In the Accounts Payables Invoice Workbench form, an approved and paid invoice might show an Amount Paid 0.00 in the General tab.

But as evidenced in the Payments tab, a valid payment is listed and includes the complete payment amount.

Expectation
That the Amount Paid value on the General tab should be the payment amount.

Steps to reproduce
One-time issue.
Unclear if the issue is reproduced for new transactions.


Cause

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