Installation Details Not Populating On Lines That Are Split (Doc ID 2040613.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version and above, Trx Changes & Cancellations

ACTUAL BEHAVIOR
When splitting a sales order line that has Installation details (Party Source, Name, Relationship) specified in the Parties/Contacts tab
the new line does not retain these details and the installation fields are all blank

EXPECTED BEHAVIOR
Installation details to be copied to the new split line

STEPS
1. Order Management Responsibility
2. Query the Order > Navigate to line level
3. Enter Installation details on order line
2. Split the line and see new line does not have any installation details




Cause

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