Field Service Technician Portal: Error when Cancelling a Task Creation - Developer Error - Mandatory Parameters For Notes Are Missing. Contact Support.

(Doc ID 2040674.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.4 version, Field Service Engineer Portal

When attempting to cancel a Task the following error occurs.

Error

1. Developer error - mandatory parameters for Notes are missing. Contact support.
2. Developer error - mandatory parameters for Notes are missing. Contact support.


Steps To Reproduce

  1. (R)Field Service Technician Portal
  2. (N)Open an existing Service Request>(B)Create Task
  3. Without making any changes to the new Task screen>(B)Cancel
  4. Task is cancelled and screen returns to the Service Request, but the error is thrown



Cause

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