Learner Course Search In Learner Self Service Throws Error-java.sql.SQLException: ORA-06502: PL/SQL

(Doc ID 2040746.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : Development 12.1 HRMS RUP7 version, Learner Component

When a learner searches for a course they receive Error-java.sql.SQLException: ORA-06502: PL/SQL:


ERROR
-----------------------

java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.OTA_ELIG_PROFILE_UTIL", line 126
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 2388
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 2294
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 870
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 1017
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 1101
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 2267
ORA-06512: at line 1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to Oracle Application.
  2. Select the Responsibility Learner Self Service.
  3. Enter the courses available in the basic Search box.
  4. Click on Go button.
  5. Error Below

 

Cause

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