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Learner Course Search In Learner Self Service Throws Error-java.sql.SQLException: ORA-06502: PL/SQL (Doc ID 2040746.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : Development 12.1 HRMS RUP7 version, Learner Component

When a learner searches for a course they receive Error-java.sql.SQLException: ORA-06502: PL/SQL:


ERROR
-----------------------

java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.OTA_ELIG_PROFILE_UTIL", line 126
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 2388
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 2294
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 870
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 1017
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 1101
ORA-06512: at "APPS.OTA_LEARNER_ACCESS_UTIL", line 2267
ORA-06512: at line 1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to Oracle Application.
  2. Select the Responsibility Learner Self Service.
  3. Enter the courses available in the basic Search box.
  4. Click on Go button.
  5. Error Below

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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