My Oracle Support Banner

OTM Icons are not Getting Shown in the Advanced Layout When Using Reverse Proxy (Doc ID 2041102.1)

Last updated on JULY 24, 2019

Applies to:

Oracle Transportation Management - Version 6.3.4 to 6.4.1 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms


The customer is not able to see the icons in the Advanced layout which is developed to show different kinds of data on shipments. They can see the icons on normal Shipment screen. It might be related to reverse proxy which they are using.


Expected is to see the icons in the Advanced Layouts


The issue can be reproduced at will with the following steps:
1. Use reverse proxy

2. Access Advanced Layout screen



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.