Cancelling a Loan Results in API approveLoanCancelRequest failed with error message User-Defined Exception (Doc ID 2041357.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trying to cancel a loan and Credit the Unbilled Transactions you get the following error -


The call to API approveLoanCancelRequest failed with error message User-Defined Exception.
After LnsPayoffPub.approveloancancelrequest API Call: Return Status is: E

Cause

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