How to Author a Service Contract Without Invoicing for the First Period (e.g. 1st Month Free)
(Doc ID 204151.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Service Contracts - Version 11.5.9 and later
Information in this document applies to any platform.
Sometimes there is the need to provide customers with a first free period (e.g. 1st month). That is charging a fixed amount per period for a service program but the first period is free of charge.
What is the most effective way to handle this business requirement?
This example describes how to setup a contract for 60 months, beginning on January 1. No bill should be issued for the first period; the customer should be charged a fixed fee for all remaining periods.
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