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Why When Trying to Save Service Availability Records From Front End Following Error Appears: Error ORA-01403? (Doc ID 2041548.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

When inserting service availability records from front end after few records while saving the following error occurs:

Error ORA-01403: no data found
--------------------------------------------------------------
FRM-40735: KEY-COMMIT trigger raised unhandled exception ORA-01843.

While querying saved record it throw form error mentioned below:

ORA-01403: no data found

--------------------------------------------------------------
FRM-40735: PRE-QUERY trigger raised unhandled exception ORA-06502.

Responsibility:Service Contract Manager

Navigation:Service Contracts Admin --> Service Offerings --> Service Availability

Service item values are inserted and then corresponding Product Exceptions.

Why is this error occuring?

Solution

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