Last updated on AUGUST 18, 2017
Applies to:Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to book the Return line on an Advanced Replacement, an error occurs.
One of the record (identified by record index 2 and Item ID &inventory_item_id) in the Transaction Line Detail table is sourced but does not have an owner.
Instance cannot be created without a Owner.
(R) Depot Repair
(N) Service Requests
1. Create a service request to return a item that interned to be shipped back to customer
2. Enter return line and ship repair line.
3. Perform the Shipment
4. Attempt to book the Return Line.
=> Error is thrown
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