BOM Structure Is Not Loading In Product WorkBench -- Performance Issue? (Doc ID 2041731.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
BOM Structure is not loading in Product WorkBench

EXPECTED BEHAVIOR
Should be able to open structure from PWB

STEPS
The issue can be reproduced at will with the following steps:
Development Manager-->Launch Product WorkBench
Query for Item:- ABC*S123
When we click on the Root -> Primary item, the structure eventually opens but is very slow to do so.

Changes

 None

Cause

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