Quote: Actions > Lost Does Not Require Reason (Doc ID 2041888.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Control

ACTUAL BEHAVIOR
When changing a quote to lost, the Reason screen pops up.
This shows the reason field as yellow and required, but allows the user to just click OK without entering a reason.

EXPECTED BEHAVIOR

This field needs to be mandatory.

STEPS
1. Responsibility:  Order Management Super User
2. Navigation: Negotiation -> Quote (or Orders,Returns->Order Organizer)
3. Actions -> Lost > OK
4. Window for 'Enter Reason for... pops up
  The reason field displays as yellow and required, but allows the user to just click OK without entering a reason.
5. Then the quote appears on the form.


Cause

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