Workflow Missing on Sales Order Lines - Patch and Form Personalization.
Last updated on JANUARY 25, 2018
Applies to:
Oracle Order Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]Oracle Order Management - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Find that intermittently sales order lines are missing workflows and unable to progress the line. Form has personalization.
EXPECTED BEHAVIOR
Expect the workflow to exist on open sales order lines.
STEPS
1. Order Management Super User responsibility (OM)
2. Navigate to Sales Order form
3. Query order number
4. Find line workflow missing.
Cause
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