EAM Routing Operation Attachments Are Not Visible In The Self Service Work Order Screens (Doc ID 2042017.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

EAM Routing Operation Attachments are not visible in the self service work order screens, however, they are visible in the java work order forms.

EXPECTED BEHAVIOR

EAM Routing Attachments should be visible in forms as well as HTML forms.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Click on Work Orders tab
3. Query a Work Order and Click on Operations tab and see the aforementioned issue.


Cause

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