Unable To Enter New Asset Due to Error ORA-01403: No Data Found in Package CSI_ITEM_INSTANCE_PVT

(Doc ID 2042578.1)

Last updated on APRIL 01, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to create new asset numbers, the following error occurs.
The issue started immediately after applying the some WMS and Inventory patches.


ERROR

Insert procedure failed with the following error message:
ORA-01403: no data found in Package CSI_ITEM_INSTANCE_PVT
Procedure CREATE_ITEM_INSTANCE_PVT


STEPS

The issue can be reproduced at will with the following steps:

1. Responsibility: Enterprise Asset Management
2. Navigation: Assets -> Asset Numbers
3. Create new asset and receive the aforementioned error
 

Cause

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