Change Request On A Complex PO Indicates Auto-Approved (Doc ID 2042904.1)

Last updated on AUGUST 21, 2015

Applies to:

Oracle iSupplier Portal - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Change Order

ACTUAL BEHAVIOR
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A supplier change request associated with a complex purchase order indicates that it is auto-approved in the notification sent to the Buyer. However, the purchase order was never updated and the po_change_request status indicates BUYER_APP.

The purchase order does not display in the Pending Change requests for the Buyer. However, the purchase order continues to have a status of Supplier Change Pending via iSupplier Portal


EXPECTED BEHAVIOR
-----------------------
Expect the change request to be processed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Supplier change request associated with a complex purchase order
2. Auto-approved notification sent to the buyer
3. PO is still in Supplier Change Pending status


Cause

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