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GL Date Is Not Passing To AR From Service Contracts Main Billing (Doc ID 2043030.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

The Service Contracts Main Billing program is not passing a GL (General Ledger) Date to AR (Accounts Receivable) when it should be.

It should be sending a GL (General Ledger) Date based on the information in the following two notes:

1. How Oracle Service Contracts Main Billing Program Populates AR Interface (Including GL_DATE, TRX_DATE, RULE_START_DATE) (Doc ID 1567875.1)
2. How Does the Service Contracts Main Billing Program Determine the GL_DATE Value? (Doc ID 295657.1)

Expected Behavior

Expect that the GL (General Ledger) Date will be passed to AR (Accounts Receivable) based on the rules in the above documentation.

Steps

The issue can be reproduced at will with the following steps:
1. Create a contract with a Billing Schedule that will have an Invoice Offset that makes the Bill From Date and the Invoice Date >= the sysdate.
2. Bill the contract.
3. Check the AR Interface table and see the GL (General Ledger) Date is null.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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