GL Date Is Not Passing To AR From Service Contracts Main Billing

(Doc ID 2043030.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.


The Service Contracts Main Billing program is not passing a GL Date to AR when it should be.

It should be sending a GL Date based on the information in the following two notes:

1. How Oracle Service Contracts Main Billing Program Populates AR Interface (Including GL_DATE, TRX_DATE, RULE_START_DATE) (Doc ID 1567875.1)
2. How Does the Service Contracts Main Billing Program Determine the GL_DATE Value? (Doc ID 295657.1)

Expect that the GL Date will be passed to AR based on the rules in the above documentation.

The issue can be reproduced at will with the following steps:
1. Create a contract with a Billing Schedule that will have an Invoice Offset that makes the Bill From Date and the Invoice Date >= the sysdate.
2. Bill the contract.
3. Check the AR Interface table and see the GL Date is null.

The issue has the following business impact: The GL Date is calculated incorrectly by AR as it should have been passed to AR by OKS.


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