Missing Items In Consignment Invoice: Supplier Site Not Pay On Use? (Doc ID 2043445.1)

Last updated on APRIL 10, 2019

Applies to:

Symptoms

After running the consumption advice and generating the consignment invoice process, find some items are not included in the consignment invoice even though the blanket purchase agreement is correctly created

Expected Behavior
Invoice should be generated for the affected items

Steps
1. Run Consignment process
2. Generate Consignment Invoice process
3. Find missing items in the invoice.

What is Working
This issue has been reported for only three items. Therefore, this is probably a setup/data fix issue

Business Impact
We are forced to do manual adjustments in order to comply with the financial balances but since the entries are being made manually we are risking our corporate controls.
The business needs this to be fixed prior to end month close.

Changes

Cause

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