My Oracle Support Banner

AR Open Items Revaluation Report Does Not Tally With Trial Balance due to Missing Transactions (Doc ID 2043666.1)

Last updated on JUNE 10, 2022

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Reports Issues

ACTUAL BEHAVIOR
---------------
AR Open Items Revaluation Report does not tally with Trial Balance.


On checking found that there are open invoices that are not being shown/included in the Open Items Revaluation report.

As per customer he has upgraded from 12.1.3 to 12.2.4. Before upgrading outstanding transactions were appearing properly in the Open Items Revaluation Report but now its not happening.

EXPECTED BEHAVIOR
-----------------------
AR Open Items Revaluation Report should show all outstanding transactions

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run AR Open Items Revaluation Report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot go-live

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.