How to Change Color for Priority in Contact Center Dashboard?
Last updated on MARCH 08, 2017
Applies to:Oracle Customer Care - Version 12.2.4 and later
Information in this document applies to any platform.
In dashboard tab in contact center form in R12.
High priority is represented by Pink color.
Is it possible to change it to Red ?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms