How to Change Color for Priority in Contact Center Dashboard? (Doc ID 2043695.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Customer Care - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

In dashboard tab in contact center form in R12.
High priority is represented by Pink color.

Is it possible to change it to Red ?
 

Solution

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