Unable To View Or Edit Oracle Quality Collection Plans In A Custom EAM HTML Responsibility (Doc ID 2043791.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10.2 and later
Oracle Quality - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On EAM - Enterprise Asset Management, 12.1.3 version, QA (Oracle Quality integration)

On QA - Oracle Quality, 12.1.3 version, QW (Quality Workbench)

(this note is applicable for all eBS versions)


When attempting to view or edit collection plans, the following error occurs.

ERROR
-----------------------
You have insufficient privileges for the current operation. Please contact your System Administrator.


STEPS
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The issue can be reproduced at will with the following steps:
1. Enter in EAM custom responsibility (html)
2. Go to Collection Plans
3. Query the plans for certain org.
4. click on view plan (plan name url) or on edit plan icon.

Cause

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