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Datafix: Revenue Lines are Missing for One Credit Memo (Doc ID 2043851.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Issue:
======
UNEARN / REV pairs are missing in GLD (ra_cust_trx_line_gl_dist Table) for regular Credit Memo.

ANALYSIS
=========
From the data in RA_CUST_TRX_LINE_GL_DIST_ALL we can see that the UNEARN / REV pairs are not being created.

Fix Approach
============
Distributions have to be deleted and recreated in GLD (ra_cust_trx_line_gl_dist Table)

Cause

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