Wrong County Detailsfor For Zip Codes With Employee Self Service And Address Form (Doc ID 2043918.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle HRMS (US) - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When an employee changes their address, using zip code 60827, they are presented with two counties. Dupage and Cook The only valid county for this zip code is Cook

EXPECTED BEHAVIOR
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Only Cook county to be available when using zip code 60827

STEPS
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The issue can be reproduced at will with the following steps:
1. Employee's address - Self Service or in the base application
2. Enter zip code 60827
3. See that two counties, Dupage and Cook, are available
4. Cook county is the only valid county that should be available with this zip code


Cause

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