Unable To Copy Order With Prepayment Enabled Payment Terms (Doc ID 2044038.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to copy a sales order with Prepayment enabled payment term,
the following error occurs.

ERROR
-----------------------
ORA-01403: no data found
ORA-06512: at "APPS.OE_LINE_UTIL", line 11497
ORA-01403: no data found in Package OE_Order_PVT Procedure Lines

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Action -> Copy.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot copy order.

Cause

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