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Receipts Workbench Issue: Datafix: Wrong Account Is Being Used In The Debit Memo Reversal (Doc ID 2044107.1)

Last updated on MARCH 29, 2022

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Issue:
======
When reversing some automatic receipts using a debit memo reversal, the Rev account for
DM defaults from the confirmed process ( not remittance process as should be). This way the
journals are unbalanced.

Debit memo reversal for the receipt is having incorrect CCID.
It is not having CCID of the current_record_flag = 'Y' record.

ANALYSIS
=========
The record with the current_record_flag = 'Y' is not having max(CRH_ID) in the
cash_receipt_history Table. As a result when Receipt has been REVERSED using Debit
memo reversal, the CCID of the REV record of DM is stamped with incorrect CCID.

Fix Approach
============
a. Undo accounting has to be done for the distributions .
b. CCID has to be corrected for the REV record.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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