Claims Settlement Fetcher Error:"The value of receivables_trx_id is &REC_TRX_ID. This does not correspond to a valid write off activity" (Doc ID 2044128.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Getting error “An error happened when creating Receipt Write Off through AR Receipt API” for deduction claim and the claim status remain as “Pending Close”

Errors

The value of receivables_trx_id is &REC_TRX_ID. This does not correspond to a valid write off activity.
An error happened when creating Receipt Write Off through AR Receipt API.

Log File

DED20513 --> Failed.
(1) OZF_AR_PAYMENT_PVT.Create_AR_Write_Off: start
(2) The value of receivables_trx_id is &REC_TRX_ID. This does not correspond to a valid write off activity.
(3) An error happened when creating Receipt Write Off through AR Receipt API.

 

Changes

 

Cause

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