AR_S_00003 Transactions Workbench Issue: R12.1.1: Data Missing in Payment Schedule and Receivable Application Tables For Credit Memo (Doc ID 2044211.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Issue:
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A specific Credit Transaction does not have data in AR_PAYMENT_SCHEDULES_ALL
and AR_RECEIVABLE_APPLICATIONS_ALL table.
The Credit Memo has been created via Standard Credit Transaction Form.
Due to this corruption, the original transaction balance has not been credited.
.
Analysis:
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Data is missing in RA (receivable Applications), ARD (AR Distributions) and PS (Payment Schedule) for regular Credit Memo .
.
Fix Approach:
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Missing records have to be inserted in RA (receivable Applications), ARD (AR Distributions) and PS (Payment Schedule) .

Cause

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