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On Forward of an 'Unable to Reserve Standard PO' Notification the "To User" and "From User" Both Display as the 'From User' (Doc ID 2044572.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

ACTUAL BEHAVIOR
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On Forward of an "Unable to Reserve Standard PO" notification the "To User" and "From User" both display as the 'From User'.

EXPECTED BEHAVIOR
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In the notification the 'To User' should display the correct user.

STEPS TO REPRODUCE
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1. Buyer submits a PO for approval
2. Buyer receives a notification 'Unable To Reserve Standard Purchase Order XX'
3. Buyer forwards this notification to the approver
4. Approver receives a notification 'AA Operation Unit - Standard Purchase Order XX, for USD XXX requires your approval'
5. This notification has the 'From user' same as the 'To user'

Cause

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In this Document
Symptoms
Cause
Solution
References


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