Incorrect View On Dock Appointment Screen (Doc ID 2044646.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Transportation Management - Version 6.2.10 to 6.4.1 [Release 6.2 to 6.4]
Information in this document applies to any platform.

Symptoms


The requirement is to see the Dock Appointment screen with for Slot Time Interval on Resource Location set to 2 hour like "03:00 -- 05:00 -- 07:00 -- 09:00................".
But when changing the Appointment view start time as say ->03:00, Dock appointment screen is showing the result as "04:00 -- 06:00 -- 08:00 -- 10:00............" instead of "03:00 -- 05:00 -- 07:00 -- 09:00................"
Note: Slot interval remains the same as 2 hours in both the above cases.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to "Operational Planning - Appointment Management - Dock and Yard Managers"
2. Edit "BUDAPEST_STORE" and check Resource tab >> Slot Time Interval is 2h and Appointment View Start Time is 3:00 AM.
3. Click Action button then select Manage Appointments >> you will observe that the start hour is 4:00 AM instead of 3:00 AM.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms