IProcurement Punchout Error 201 Unable To Reach Supplier Site (Doc ID 2044734.1)

Last updated on FEBRUARY 14, 2017

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Release 12.1.3 version, Punchout to Supplier or hub

When attempting to Punchout to Supplier site the following error occurs.

ERROR:
Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.
The Supplier Login
Request String:
java.io.IOException: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:882)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1188)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1215)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1199)
at oracle.apps.icx.punchout.util.HttpsURLConnection.connect(HttpsURLConnection.java:243)
at oracle.apps.icx.punchout.util.HttpsURLConnection.getOutputStream(HttpsURLConnection.java:227)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.postRequest(HttpPostProcessor.java:167)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:111)
at oracle.apps.icx.punchout.server.PunchoutAMImpl.postLoginRequestXML(PunchoutAMImpl.java:1032)
at oracle.apps.icx.punchout.server.PunchoutAMImpl.performLogin(PunchoutAMImpl.java:176)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597
.
Caused by: java.io.EOFException: SSL peer shut down incorrectly
at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:462)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:863)
... 71 more


STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: iProcurement
3. Navigation: iProcurement - Home - Page ->> Stores ->>
4. Click: Office Supplies ->> Click: Supplier Site ->>
5. Receive Error: The Connection to the Supplier website cannot be established.
  Error Code: 201 Unable To Reach Supplier Site
  Unable to send the Login Request XML.
  The Supplier Login
  Request String:
java.io.IOException: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:882)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1188)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1215)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1199)
at oracle.apps.icx.punchout.util.HttpsURLConnection.connect(HttpsURLConnection.java:243)
at oracle.apps.icx.punchout.util.HttpsURLConnection.getOutputStream(HttpsURLConnection.java:227)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.postRequest(HttpPostProcessor.java:167)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:111)
at oracle.apps.icx.punchout.server.PunchoutAMImpl.postLoginRequestXML(PunchoutAMImpl.java:1032)
at oracle.apps.icx.punchout.server.PunchoutAMImpl.performLogin(PunchoutAMImpl.java:176)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597
.
Caused by: java.io.EOFException: SSL peer shut down incorrectly
at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:462)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:863)
... 71 more


Cause

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