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WSH_CHANGE_SCHEDULE Exception delays shipments (Doc ID 2044786.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Pick Release

After items are pick released, the following shipping exception is generated. The exception is defined as Error, so every case must be resolved by manual intervention

Description = Changes in one or more scheduling attributes

The issue can be reproduced at will with the following steps:
1. Pick release any order for which any request date or schedule date has been changed before pick release.
2. Above shipping exception is generated.
3. Because this exception is defined as Error, every occurrence of this exception must be resolved by manual intervention in the Shipping Exceptions form.

The issue has the following business impact:
Due to this issue, users are performing useless work resolving the exceptions, and shipments are being delayed. This increases labor costs and results in unhappy customers.


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