ZA Payslip errors "No payslip template was selected for online viewing.

(Doc ID 2044889.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle HRMS (South African) - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.


On : 12.1 HRMS RUP7 version, South African Payroll

When attempting to view payslip for after applying patches: 20782964 ,21499164 and 21311073

the following error occurs.

"No payslip template was selected for online viewing. Please contact your Payroll department for further details."

The issue can be reproduced at will with the following steps:
1. run Quickpay and all payroll processes
2- Pay Advice Generation - Self Service (South Africa) is also completed fine
3- try to view payslip
4- got the error


 patches: 20782964 ,21499164 and 21311073 applied.


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