R12: AP: PPR Stuck In Formatting Status. Process fails with " User-Defined Exception in Package IBY_DISBURSE_UI_API_PUB_PKG Procedure IBY_DISBURSE_UI_API_PUB_PKG.perform_check_print"

(Doc ID 2045103.1)

Last updated on NOVEMBER 05, 2015

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, MICC Transfer to TSC

When attempting to format the payment process request
the following error occurs.

ERROR
-----------------------
User-Defined Exception in Package IBY_DISBURSE_UI_API_PUB_PKG Procedure IBY_DISBURSE_UI_API_PUB_PKG.perform_check_print"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create invoice
2. validate invoice
3. Submit a new PPR

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot issue any payments to supplier

Cause

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