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R12:JL: JLBRSDCI Cannot Open the Company Information Form Due to Error FRM-40010 (Doc ID 2045249.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Financials for the Americas - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to open the Define Company Information form,
the following error occurs.

FRM-40010: Cannot read form .../forms/US/JLBRSDCI.fmx


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Brazilian localization
2. Path: Brazilian Localization -> Company Information -> Define Company Information (JLBRSDCI)
3. Try to open the form and the error occurs.


The issue has the following business impact:
Due to this issue, users cannot use the form.

Cause

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