EAM Work Request Can't Be Entered (Doc ID 2045383.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.3 version, Asset Definition

When attempting to create a Work Request
the following error occurs.

ERROR
-----------------------
error <<< (nothing else)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Maintenance Super User: Work Requests: Create Work Request: Org = SSO,
2.  Enter location information, asset details...
3.  Work Request is not created (error) created.

Cause

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