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Oracle Advance Scheduler: FAQ on How Tasks are Scheduled (Doc ID 2045389.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Purpose

 The purpose for this note is to answer a few common questions on how tasks are scheduled.

Questions and Answers

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In this Document
Purpose
Questions and Answers
  
 1: Why are subsequence tasks scheduled to non preferred technician?
 2: Why are subsequence tasks not scheduled to the preferred technician for the next day. 
 3: How to have territories preference in the Scheduler Rule setup and also schedule subsequence task to preferred technician's next day shift?
References


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