Perfomance Issue: Unable To Approve Purchase Order or Requisition Notification (Using AME) That Has Many Lines (Doc ID 2045684.1)

Last updated on AUGUST 24, 2015

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version when opening an approval notification for one Purchase Order or Requisition that contains many lines, the notification spins for a long time and then the page errors with an Internal Server Error.

STEPS
The issue can be reproduced at will with the following steps:
1. Approver opens notification
2. System spins
3. The Internal Server Error then occurs after a long time

Cause

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