UPK: Error When Clicking Player Link from Knowledge Center's main page: "You have encountered an unexpected error" (Doc ID 2045978.1)

Last updated on SEPTEMBER 21, 2015

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms

When clicking player link, an error occurs after several minutes of the web page attempting to process information
 
ERROR
---------------
You have encountered an unexpected error
 

Cause

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