Transactional Amount And Available Amount Incorrect For Pending Approval / Pending Close Claims
(Doc ID 2046014.1)
Last updated on FEBRUARY 27, 2019
Applies to:Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.
On : 12.2.3 version, CLAIMS
Transactional and Available Amounts are incorrect for Pending Approval / Pending Close claims
The issue can be reproduced at will with the following steps:
1. Create an offer with 2 accrual records.
2. Associate offer to claim with partial amount of 1st accrual.
3. Request Approval. Approve. Claim moves to Pending Close or Pending Approval status.
4. Notice that Transactional Amount and Available Amount reduce to 1st accrual record.
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