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Unable to switch from Email Center Responsibilities to any forms-based responsibility by using "Navigator" (Doc ID 2046402.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Email Center - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Switch from Email Center to Forms not possible

1. When trying to switch from Email Center Responsibilities to any forms-based responsibility by using "Navigator", nothing happens and Internet Explorer states, that there are errors on page.

Tests have been made with IE8 and double checked with IE11. Problems are the same, independent of browser version.

ERROR
-----------------------

Error on Page

Cause

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