Last updated on MARCH 08, 2017
Applies to:Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.
RMA Partial Receive Non-Serialized Item Create Installation Detail
Steps to reproduce:
1. Create an RMA for an non-serialized control item
2. Enter two instances reference in installation detail
3. Receive partial quantity
4. Order line is split, but original line's installation detail is still with
original quantity and no installation detail is created on new order line.
5. First order line RMA transaction therefore error with
'The parameter value (Lot / Serial) for the parameter (Item attributes) is
ignored. The transaction details entered do not match the inventory material
transaction for one or more of the attributes. Pl. correct it and reprocess
Second order line RMA transaction error with
'Installation Details not entered for the Non Serialized item. Please
reference the customer item instance in Installation Details.'
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