When Preview Contract in Procurement Contracts Getting PDF Document Generation Error (Doc ID 2046723.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Contract Terms Authoring

When attempting to preview a contract in Procurement contracts Contract Workbench Administrator,
the following error occurs.

ERROR
-----------------------
An error occured during the PDF document generation. Please contact your system Administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using Contract Workbench Admin responsibility, query a contract
2. Click on Preview Contract >> Go and receive the error.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms