EBTax Error When Activating Contracts (Doc ID 2047236.1)

Last updated on SEPTEMBER 05, 2015

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, E-Bus Tax Integration for OM

When attempting to activate a new contract, the following EBTax error message is occurring.
This issue is sporadic and not consistently reproducible.
The error contract works fine without any changes after some time.

ERROR
-----------------------
Lease Management Contract Activation is ending in error.
Error Description: "An Unexpected Error has occured. Please contacts your System Administrator".
Calling seeded oracle procedure, "ZX_TDS_APPLICABILITY_DETM_PKG.get_applicable_regimes" with error,
-1858: ORA-01858: a non-numeric character was found where a numeric was expected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Contracts
2. Financial Management > Leasing > Oracle Lease and Finance Management
3. Try Activating a new Contract
4. Observe: "ZX_TDS_APPLICABILITY_DETM_PKG.get_applicable_regimes"

Cause

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