EBTax Error When Activating Contracts (Doc ID 2047236.1)

Last updated on SEPTEMBER 05, 2015

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, E-Bus Tax Integration for OM

When attempting to activate a new contract, the following EBTax error message is occurring.
This issue is sporadic and not consistently reproducible.
The error contract works fine without any changes after some time.

Lease Management Contract Activation is ending in error.
Error Description: "An Unexpected Error has occured. Please contacts your System Administrator".
Calling seeded oracle procedure, "ZX_TDS_APPLICABILITY_DETM_PKG.get_applicable_regimes" with error,
-1858: ORA-01858: a non-numeric character was found where a numeric was expected

The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Contracts
2. Financial Management > Leasing > Oracle Lease and Finance Management
3. Try Activating a new Contract
4. Observe: "ZX_TDS_APPLICABILITY_DETM_PKG.get_applicable_regimes"


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