Item Should not be Taxed due to Exception but the Tax is Calculated (Doc ID 2047288.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Oracle Applications Tax Module

ACTUAL BEHAVIOR
------------------------
Product/item should not be taxed but the tax is calculated.

The product is still taxing in one of the state which is Virginia.

EXPECTED BEHAVIOR
--------------------------
The product “Dimensions Attributes Master” should not be taxable in the system for all defined states including Virginia.

STEPS
--------------
The issue can be reproduced at will with the following steps:

1. Advanced transactions
2. Create transaction with product is 6555

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get correct tax calculation.

Cause

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