Unable to View More Than 2 Page Customer Transactions in Customer Data Librarian (Doc ID 2047329.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Customers Online - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Unable to View More Than 2 Page Customer Transactions in Customer Data Librarian

System Throws error:
"You are trying to access a page that is no longer active.
- The referring page may have come from a previous session. Please select Close Window to proceed"

STEPS TO REPLICATE
----------------------------
1. Responsibility: Oracle Customer Data Librarian
2. Search for customer account.
3. Open Customer
4. Select transactions from navigation pane
5. Select All Operating Units and Transaction type Delinquencies.
6  Click on Go, system will show the transactions
7. Click On Next -> System throws error.


EXPECTED BEHAVIOR
----------------------------
Need the ability to view all transactions

Changes

 

Cause

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