TeleService: After Upgrade to R12.2.x Service Activities Do Not Show Billing Types and Order Management Information
Last updated on MARCH 08, 2017
Applies to:Oracle Teleservice - Version 12.2.3 and later
Information in this document applies to any platform.
After upgrade to 12.2.x Service Activities Details page does not show Billing Types and OM header & Line Types information.
The settings should be visible as defined in Release 12.1.3.
(N) Setup > Charges > Service Activities and Billing Types
Upgrade to Release 12.2.x
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms