Length of Service Changed (LOS) Temporal Life Event not Triggering as Expected

(Doc ID 2047483.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.


On 12.1.3 version, Advanced Benefits

The Length of Service Changed life event is not detected after submitting the Participation Process: Temporal.

Expect the life event to detect when an employees Adjusted Service Date exceeds a particular value.

The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Submit the Participation Process: Temporal.
Length of Service Changed life event not detected.


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