No Data Found Error When Trying To Sort Search Results On Customer UI In Receivables Application (Doc ID 2047863.1)

Last updated on AUGUST 25, 2015

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.


On : 12.2.4 version, Customers Module

Customer Search Results Lost when trying sort the search results by name. Trying to sort by click on the column title Name.

This is a RANDOM issue. Issues is happening may be 10% of the time.

This issue is only happening in AR Customer UI. Same issue is not reproducible in Customers Online application.

Workaround: Need to search again and then user is able to sort the results by name.

Clicking on the column title to sort the names should not clear the search results.

The issue can be reproduced at will with the following steps:
1. Go to AR Customer UI
2. Search parties by name
3. Click on the column title 'Name' and search results disappear.


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