Ability To Edit Notes On Field Service Wireless Debrief and in Debrief HTML (Doc ID 2047920.1)

Last updated on SEPTEMBER 09, 2015

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

ACTUAL BEHAVIOR
---------------
In Field Service Wireless Debrief and in Debrief HTML, it is not possible to edit a Note.

EXPECTED BEHAVIOR
-----------------------
Need the ability to edit notes in Field Service Wireless Debrief and in Debrief HTML.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon to Field Service Wireless
2. Look for Task
3. Go to Debrief
4. Create a Note for the Debrief.
5. Once the note is saved it cannot be edited.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms