R12 PAIGEN Billing Retention Not Calculated In Credit Memo (Doc ID 2047956.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Project Billing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Invoices

ACTUAL BEHAVIOR
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When generating a credit memo for an invoice that contains a retention amount, the credit memo is not backing out or relieving the retention amount from the previous invoice.

EXPECTED BEHAVIOR
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The PAIGEN PRC: Generate Draft Invoices should create a credit memo for a retention invoice that also offsets the retention amount withheld on previous invoices.

STEPS
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The issue can be reproduced at will with the following steps:
1. Submit the PRC: Generate Draft Invoices which creates an invoice with a retention amount
2. Later create a credit memo that does not contain any value other than 0.00 for the retention amount.


Cause

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